How to Cancel LifeLock / Norton 360 in 2026
Quick Summary
Monthly Cost
$12.49
Annual Cost
$149.88
Steps
5
Time
3–5 minutes
When you try to cancel
🟢 They'll offer discounts
LifeLock offers retention discounts when you call to cancel. Typical offer: 30-50% off for 6-12 months. First-year promotional pricing often doubles on renewal — always call before renewal date.
Cancellation difficulty
Before You Cancel — Save Money Instead
Most LifeLock / Norton 360 customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $6.25/month without canceling.
See our LifeLock / Norton 360 savings guide →Step-by-Step Cancellation Instructions
- 1
Call LifeLock at 1-800-543-3562
- 2
Request cancellation from the representative
- 3
Decline any retention offers if you want to proceed
- 4
Ask for a cancellation confirmation number
- 5
Note: Cannot cancel online — phone only
What to Expect During Cancellation
What they'll try
Discount offer in flow?
❌ No
Win-back email after?
✅ Yes — wait for it
Access after cancel
Protection continues through end of billing period
Your data
Account data preserved for 30 days
LifeLock's first-year pricing often doubles on renewal. ALWAYS call before your renewal date to negotiate. If you don't get a good offer, cancel and wait for a win-back email (usually within 2 weeks) with promotional pricing.
Other identity security Cancellation Guides
How Much Are You Really Overpaying?
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About LifeLock / Norton 360: Identity theft protection with credit monitoring, dark web scanning, and up to $3M insurance. Plans from $12.49-34.99/mo.