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How to Cancel LifeLock / Norton 360 in 2026

medium to cancel
$12.49/monthly~3–5 minutes

Quick Summary

Monthly Cost

$12.49

Annual Cost

$149.88

Steps

4

Time

3–5 minutes

When you try to cancel

🟢 They'll offer discounts

LifeLock offers retention discounts when you call to cancel. Typical offer: 30-50% off for 6-12 months. First-year promotional pricing often doubles on renewal, always call before renewal date.

Cancellation difficulty

⚠️

Wait, you might already have LifeLock / Norton 360 for free

Before canceling, check if any of these plans already include LifeLock / Norton 360:

Norton, includes Norton 360 with LifeLock (Standard, Advantage, Ultimate Plus)

Direct subscription bundling Norton 360 device security with LifeLock identity protection; advertised price is first year promo and renews higher

Employer or membership benefits programs, includes Discounted or subsidized LifeLock

Some employers, banks, and benefit platforms offer LifeLock at a discount as a perk; check your benefits portal

Before You Cancel, Save Money Instead

Most LifeLock / Norton 360 customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $6.25/month without canceling.

See our LifeLock / Norton 360 savings guide →

Step-by-Step Cancellation Instructions

  1. 1

    Call LifeLock at 1-800-543-3562

  2. 2

    Navigate to cancellation

  3. 3

    Decline retention offers (30-50% off typical)

  4. 4

    Confirm and request email confirmation

What to Expect During Cancellation

What they'll try

-Phone retention agent with scripted discount offers
-30-50% off for 6-12 months typical
-May offer a plan downgrade at reduced rate
-Multiple rounds of offers before processing cancellation

Discount offer in flow?

❌ No

Win-back email after?

✅ Yes, wait for it

Access after cancel

Protection continues through end of billing period

Your data

Account data preserved for 30 days

Re-subscribing later will restore your previous account and data.

LifeLock's first-year pricing often doubles on renewal. ALWAYS call before your renewal date to negotiate. If you don't get a good offer, cancel and wait for a win-back email (usually within 2 weeks) with promotional pricing.

Ready to cancel?

Go directly to LifeLock / Norton 360's cancellation page.

How Much Are You Really Overpaying?

Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.

About LifeLock / Norton 360: Identity theft protection with credit monitoring, dark web scanning, and up to $3M insurance. Plans from $12.49-34.99/mo.