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How to Cancel LifeLock / Norton 360 in 2026

medium to cancel
$12.49/monthly~3–5 minutes

Quick Summary

Monthly Cost

$12.49

Annual Cost

$149.88

Steps

4

Time

3–5 minutes

When you try to cancel

🟢 They'll offer discounts

LifeLock offers retention discounts when you call to cancel. Typical offer: 30-50% off for 6-12 months. First-year promotional pricing often doubles on renewal — always call before renewal date.

Cancellation difficulty

⚠️

Wait, you might already have LifeLock / Norton 360 for free

Before canceling, check if any of these plans already include LifeLock / Norton 360:

Norton, includes Norton 360 with LifeLock (Standard, Advantage, Ultimate Plus)

Direct subscription bundling Norton 360 device security with LifeLock identity protection; advertised price is first year promo and renews higher

Employer or membership benefits programs, includes Discounted or subsidized LifeLock

Some employers, banks, and benefit platforms offer LifeLock at a discount as a perk; check your benefits portal

Before You Cancel, Save Money Instead

Most LifeLock / Norton 360 customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $6.25/month without canceling.

See our LifeLock / Norton 360 savings guide →

Step-by-Step Cancellation Instructions

  1. 1

    Call LifeLock at 1-800-543-3562

  2. 2

    Navigate to cancellation

  3. 3

    Decline retention offers (30-50% off typical)

  4. 4

    Confirm and request email confirmation

What to Expect During Cancellation

What they'll try

-Phone retention agent with scripted discount offers
-30-50% off for 6-12 months typical
-May offer a plan downgrade at reduced rate
-Multiple rounds of offers before processing cancellation

Discount offer in flow?

❌ No

Win-back email after?

✅ Yes, wait for it

Access after cancel

Protection continues through end of billing period

Your data

Account data preserved for 30 days

Re-subscribing later will restore your previous account and data.

LifeLock's first-year pricing often doubles on renewal. ALWAYS call before your renewal date to negotiate. If you don't get a good offer, cancel and wait for a win-back email (usually within 2 weeks) with promotional pricing.

Ready to cancel?

Go directly to LifeLock / Norton 360's cancellation page.

Other identity security Cancellation Guides

How Much Are You Really Overpaying?

Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.

About LifeLock / Norton 360: Identity theft protection with credit monitoring, dark web scanning, and up to $3M insurance. Plans from $12.49-34.99/mo.