To cancel Verizon Wireless, call 1-800-922-0204 or visit a Verizon store to speak with a representative — the process typically takes 10–15 minutes. Verizon processes cancellations within 1–2 business days, and you should return any leased devices within 30 days to avoid additional charges. Verizon's pricing in 2026 varies by plan (Unlimited Welcome at $85/mo, Unlimited Plus at $105/mo, Unlimited Ultimate at $135/mo), and cancellation may trigger early termination fees if you're on a contract or have financed devices. Your account data is retained for 90 days after cancellation. Before canceling, call Verizon's retention team—they often offer discounts or add-ons that could save you $20–65/month.
Monthly Cost
$80.00
Annual Cost
$960.00
Steps
6
Time
3–5 minutes
When you try to cancel
🟢 They'll offer discounts
Verizon often offers retention discounts, but you must call their retention department. Ask to speak with retention when calling.
Cancellation difficulty
Hard — Phone Required
You'll need to call to cancel or get any retention offers.
Most Verizon Wireless customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $40.00/month without canceling.
See our Verizon Wireless savings guide →Log into My Verizon app or visit verizon.com
Check /lower/verizon for retention strategies that could save you $20-65/mo before canceling
Call 1-800-922-0204 to speak with customer service
Request to cancel your line or account
Return any leased devices to avoid charges
Confirm your final bill and any early termination fees
You can cancel Verizon Wireless by calling customer service, visiting a store, or through your online account. The process is rated "medium" difficulty and takes 6 steps. Your access typically continues until the end of your current billing period, so you won't lose access immediately after canceling.
Verizon Wireless generally does not offer prorated refunds for mid-cycle cancellations, but you may be entitled to a refund if you cancel within a certain period. Check your contract terms and ask customer service about early termination fees. Some carriers waive fees if you've been a customer for a certain length of time.
Verizon Wireless may offer a pause or hold option that temporarily suspends your subscription without canceling it entirely. This preserves your account data and settings. Check your account settings for a pause option — if one isn't available, you can cancel and resubscribe later, though some settings or data may not be preserved.
After canceling Verizon Wireless, your account data is usually preserved for a period of time. You can typically reactivate and access your information if you resubscribe. Before canceling, export or save any important data, preferences, or content you want to keep.
Yes, you can typically resubscribe to Verizon Wireless at any time after canceling. Most services allow you to reactivate your account with your original email address, and your previous settings or data may still be available. However, you may not get the same promotional pricing you originally signed up with — check for current deals before reactivating.
Early termination fees apply if you have a contract or financed devices. The fee ranges from $100–$350 per line depending on how much contract time remains. Month-to-month plans have no early termination fees. Ask about your plan type before canceling.
Yes, you can cancel individual lines without closing the entire account. Call 1-800-922-0204 and request to cancel a specific line. You'll need to handle any early termination fees for that line only.
Return all leased devices (phones, tablets, hotspots) within 30 days or face device non-return fees ($600+). Keep your receipt proving return. Return shipping is free at Verizon stores. Unreturned devices can result in major charges added to your final bill.
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About Verizon Wireless: Verizon Wireless postpaid unlimited plans including Welcome, Plus, and Ultimate tiers with 3-year price lock guarantee.