How to Cancel ProtonMail in 2026
To cancel ProtonMail, go to your account settings and find the subscription or billing section — the process is moderately simple and takes about 3–5 minutes. At $12.00/month ($144.00/year), ProtonMail is a recurring charge worth reviewing. Before canceling, check if a free tier or cheaper plan option is available.
Quick Summary
Monthly Cost
$12.00
Annual Cost
$144.00
Steps
5
Time
3–5 minutes
When you try to cancel
🔴 No offers — clean exit
ProtonMail does not offer retention discounts during cancellation.
Cancellation difficulty
Self-Serve
Cancel entirely through your account settings. No negotiation needed.
Step-by-Step Cancellation Instructions
- 1
Visit ProtonMail.com and sign in
- 2
Click your profile icon
- 3
Go to 'Settings'
- 4
Click 'Account'
- 5
Select 'Cancel subscription'
Frequently Asked Questions
How do I cancel my ProtonMail subscription?
You can cancel ProtonMail through your account settings on their website or app. The process is rated "medium" difficulty and takes 5 steps. Your access typically continues until the end of your current billing period, so you won't lose access immediately after canceling.
Will I get a refund if I cancel ProtonMail?
Most ProtonMail plans do not offer prorated refunds for the current billing period. Your access continues until the end of the period you've already paid for. If you recently subscribed or were charged unexpectedly, contact ProtonMail support to request a refund — many services will accommodate recent charges.
Can I pause my ProtonMail subscription instead of canceling?
ProtonMail may offer a pause or hold option that temporarily suspends your subscription without canceling it entirely. This preserves your account data and settings. Check your account settings for a pause option — if one isn't available, you can cancel and resubscribe later, though some settings or data may not be preserved.
What happens to my data if I cancel ProtonMail?
After canceling ProtonMail, your account data is usually preserved for a period of time. You can typically reactivate and access your information if you resubscribe. Before canceling, export or save any important data, preferences, or content you want to keep.
Can I reactivate ProtonMail after canceling?
Yes, you can typically resubscribe to ProtonMail at any time after canceling. Most services allow you to reactivate your account with your original email address, and your previous settings or data may still be available. However, you may not get the same promotional pricing you originally signed up with — check for current deals before reactivating.
Other Other Cancellation Guides
How Much Are You Really Overpaying?
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About ProtonMail: Encrypted email and privacy suite.