How to Cancel Perplexity Pro in 2026
Before you cancel Perplexity Pro ($20/mo), check what you actually lose: the free tier still gives you 5 Pro searches per day with cited sources, which covers most casual use. If you need more, the annual plan ($200/yr) saves $40/yr over monthly billing. You can also get Perplexity Pro free through T-Mobile, SoftBank, or certain Samsung Galaxy promotions. Refunds are available within 14 days of purchase. Here's exactly how to cancel and what to do instead.
Before you cancel — read this first
Perplexity Pro Retention Offers: How to Get It Free (or Cut Your $240/Year Bill)
Perplexity Pro has no retention discounts, but you can get it completely free through PayPal, Samsung Galaxy, Xfinity, or student programs. Full guide to every free access path.
See the retention playbook →Quick Summary
Monthly Cost
$20.00
Annual Cost
$240.00
Steps
5
Time
2–3 minutes
When you try to cancel
🔴 No offers — clean exit
Perplexity Pro does not offer retention discounts. Cancel from your account settings.
Cancellation difficulty
Self-Serve
Cancel entirely through your account settings. No negotiation needed.
Wait — you might already have Perplexity Pro for free
Before canceling, check if any of these plans already include Perplexity Pro:
T-Mobile — includes Select plans
Perplexity Pro included free on some T-Mobile plans
Samsung — includes Galaxy S25 buyers
Perplexity Pro trial included with Samsung Galaxy devices
Step-by-Step Cancellation Instructions
- 1
Visit Perplexity.ai and log in
- 2
Click your profile icon
- 3
Go to 'Account'
- 4
Click 'Subscription'
- 5
Select 'Cancel subscription'
What to Expect During Cancellation
What they'll try
Discount offer in flow?
✅ Yes — look for it
Win-back email after?
✅ Yes — wait for it
Access after cancel
Access until end of billing period
Your data
Data retained for 30-90 days
Free tier with 5 Pro searches/day available.
Frequently Asked Questions
How do I cancel Perplexity Pro?
On the website: go to Settings → Subscription → Cancel subscription. On iOS: open the App Store → tap your profile → Subscriptions → Perplexity → Cancel. On Android: Google Play → Payments & Subscriptions → Perplexity → Cancel. Your Pro access continues until the end of your billing period.
Can I get a refund for Perplexity Pro?
Yes, if you cancel within 14 days of purchase (both monthly and annual plans). For App Store purchases, the refund window is 24 hours for monthly and 72 hours for annual. Contact Perplexity support for web purchases or request through Apple/Google for mobile purchases.
Is Perplexity Pro free tier good enough?
The free tier gives you 5 Pro searches per day with cited sources — enough for casual research. You lose unlimited Pro searches, advanced model access, and higher file upload limits. If you search fewer than 5 times daily, the free tier covers most use cases.
Can I get Perplexity Pro for free?
Yes — T-Mobile customers get Perplexity Pro included free. SoftBank users in Japan also get free access. Samsung Galaxy S24/S25 buyers received promotional access. Check if your carrier or device includes a free Perplexity Pro subscription before paying.
What are the best free alternatives to Perplexity Pro?
ChatGPT Free offers solid general AI chat. Google Gemini provides AI search with web access for free. Claude Free gives thoughtful, detailed responses. For AI-powered search specifically, Perplexity's own free tier (5 Pro searches/day) is the closest alternative to Pro.
What happens to my data after canceling Perplexity Pro?
Your search history, collections, and threads are preserved for at least 365 days after canceling. You can resubscribe at any time and regain access to everything. Your account reverts to the free tier — you don't lose your account.
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How Much Are You Really Overpaying?
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About Perplexity Pro: AI search engine and research assistant.