Before you cancel Perplexity Pro ($20/mo), check what you actually lose: the free tier still gives you 5 Pro searches per day with cited sources, which covers most casual use. If you need more, the annual plan ($200/yr) saves $40/yr over monthly billing. You can also get Perplexity Pro free through T-Mobile, SoftBank, or certain Samsung Galaxy promotions. Note that Perplexity's terms make subscription payments non-refundable (annual plans have a 72-hour refund window), so you keep Pro access until the end of your current billing period either way. Here's exactly how to cancel and what to do instead.
Before you cancel, read this first
Perplexity Pro has no retention discounts, but you can get it completely free through PayPal, Samsung Galaxy, Xfinity, or student programs. Full guide to every free access path.
See the retention playbook →Monthly Cost
$20.00
Annual Cost
$240.00
Steps
5
Time
2–3 minutes
When you try to cancel
🔴 No offers, clean exit
Perplexity Pro does not offer retention discounts. Cancel from your account settings.
Cancellation difficulty
Self-Serve
Cancel entirely through your account settings. No negotiation needed.
Before canceling, check if any of these plans already include Perplexity Pro:
T-Mobile, includes Select plans
Perplexity Pro included free on some T-Mobile plans
Samsung, includes Galaxy S25 buyers
Perplexity Pro trial included with Samsung Galaxy devices
Visit Perplexity.ai and log in
Click your profile icon
Go to 'Account'
Click 'Subscription'
Select 'Cancel subscription'
What they'll try
Discount offer in flow?
✅ Yes, look for it
Win-back email after?
✅ Yes, wait for it
Access after cancel
Access until end of billing period
Your data
Data retained for 30-90 days
Free tier with 5 Pro searches/day available.
On the website: go to Settings → Subscription → Cancel subscription. On iOS: open the App Store → tap your profile → Subscriptions → Perplexity → Cancel. On Android: Google Play → Payments & Subscriptions → Perplexity → Cancel. Your Pro access continues until the end of your billing period.
Generally no. Perplexity's terms make subscription payments non-refundable, with one exception: annual plans can be refunded within 72 hours of purchase. Either way, your Pro access continues until the end of the billing period you already paid for. App Store and Google Play purchases follow Apple's and Google's own refund windows, so request those through the platform.
The free tier gives you 5 Pro searches per day with cited sources, enough for casual research. You lose unlimited Pro searches, advanced model access, and higher file upload limits. If you search fewer than 5 times daily, the free tier covers most use cases.
Yes, T-Mobile customers get Perplexity Pro included free. SoftBank users in Japan also get free access. Samsung Galaxy S24/S25 buyers received promotional access. Check if your carrier or device includes a free Perplexity Pro subscription before paying.
ChatGPT Free offers solid general AI chat. Google Gemini provides AI search with web access for free. Claude Free gives thoughtful, detailed responses. For AI-powered search specifically, Perplexity's own free tier (5 Pro searches/day) is the closest alternative to Pro.
Your search history, collections, and threads are preserved for at least 365 days after canceling. You can resubscribe at any time and regain access to everything. Your account reverts to the free tier, you don't lose your account.
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About Perplexity Pro: AI search engine. Perplexity Pro ($20/mo or $200/yr). Free tier with limited Pro searches.