How to Cancel OnStar in 2026
Quick Summary
Monthly Cost
$29.99
Annual Cost
$359.88
Steps
5
Time
3–5 minutes
When you try to cancel
🟢 They'll offer discounts
OnStar offers retention discounts when you call to cancel. Typical: 30-50% off for 6 months. First year is often free with new vehicle. Cancel via phone (1-888-466-7827) or online.
Cancellation difficulty
Wait, you might already have OnStar for free
Before canceling, check if any of these plans already include OnStar:
GM vehicle purchase, includes 3 month trial and core features for 8 years on 2025 plus models
Comes with the purchase or lease of an eligible new GM vehicle, with core safety features included free for 8 years on model year 2025 and newer
OnStar, includes OnStar One $34.99/mo
Paid directly through your GM or OnStar account after the trial ends
Before You Cancel, Save Money Instead
Most OnStar customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $14.99/month without canceling.
See our OnStar savings guide →Step-by-Step Cancellation Instructions
- 1
Call OnStar at 1-888-466-7827
- 2
OR log in to onstar.com → My Account
- 3
Select Cancel Subscription
- 4
Decline retention offer (30-50% off typical)
- 5
Confirm
What to Expect During Cancellation
What they'll try
Discount offer in flow?
✅ Yes, look for it
Win-back email after?
✅ Yes, wait for it
Access after cancel
Paid features stop at cancellation, though 2025 and newer GM vehicles retain core safety features that are included free for 8 years.
Your data
Account and vehicle data remain tied to your GM account so service can be reactivated later.
Phone cancellation takes about 15 minutes on average. Retention offers are dynamic and account specific. Have your VIN ready.
Other automotive Cancellation Guides
How Much Are You Really Overpaying?
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About OnStar: GM vehicle subscription. Safety & Security ($29.99/mo), Premium ($49.99/mo with navigation + remote access). Often free for first year with new GM vehicle purchase.