Monthly Cost
$11.49
Annual Cost
$137.88
Steps
5
Time
2–3 minutes
When you try to cancel
🟢 They'll offer discounts
Factor shows retention discounts during the cancel flow, typically 50-60% off the next box. You can also skip weeks without canceling. Win-back emails with steep discounts follow within days.
Cancellation difficulty
Self-Serve
Cancel entirely through your account settings. No negotiation needed.
Before canceling, check if any of these plans already include Factor:
Factor (HelloFresh Group), includes Weekly prepared meal subscription
Direct subscription billed weekly with a separate shipping fee
Most Factor customers can lower their bill by 30-50% with retention scripts, hidden discounts, and plan optimization. You could save up to $5.75/month without canceling.
See our Factor savings guide →Log in to factor75.com
Go to My Account → My Plan
Click Cancel Plan
Decline retention offer (50-60% off typically)
Confirm cancellation
What they'll try
Discount offer in flow?
✅ Yes, look for it
Win-back email after?
✅ Yes, wait for it
Access after cancel
Boxes already processed before cutoff still ship; no further deliveries after cancellation.
Your data
Account, menu preferences, and order history are kept so you can resubscribe.
Cancel before the weekly cutoff or you will be charged for the next box. Pausing keeps your account active without charges.
Before you cancel, find out how much you could save across all your subscriptions. Free 30-second quiz.
About Factor: Prepared meal delivery. $10.99-13.99/meal depending on plan size (6-18 meals/week). No cooking required. Shipping $10.99 first box, $13.99 after.